Terms of Service | Revua

1. Acceptance of Terms

By accessing or using Revua ("Service", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all visitors, users, and subscribers.

2. Description of Service

Revua is an AI-powered SaaS platform that scrapes product reviews from e-commerce platforms (including Amazon and Allegro), analyzes customer sentiment using artificial intelligence, and generates marketing content such as ad hooks, UGC video scripts, and optimized product listing copy. The Service is intended for marketing professionals, e-commerce sellers, and digital advertising agencies.

3. Accounts and Registration

You must register for an account to use the paid features of the Service. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account. We use Clerk for authentication — you may sign in via email or supported OAuth providers.

4. Subscriptions and Billing

Revua offers a free tier and paid subscription plans (Starter, Pro, Agency). Paid plans are billed monthly. Subscription payments are processed through RevenueCat and associated payment processors. All prices are shown in USD and are exclusive of applicable taxes.

Cancellation: You may cancel your subscription at any time from the Billing settings page. Your plan remains active until the end of the current billing period. No partial refunds are issued for unused time.

Refunds: We do not offer refunds except where required by applicable law. If you believe you were charged in error, contact us at s.hapovalov.wrk@gmail.com within 14 days.

5. Acceptable Use

You agree not to:

Use the Service to scrape or analyze content you do not have the right to access
Attempt to reverse-engineer, decompile, or extract the underlying AI models or scraping infrastructure
Use the Service for any unlawful purpose or to violate any laws in your jurisdiction
Resell or sublicense access to the Service without prior written consent
Use automated means to access the Service beyond the intended API usage (bots, scrapers targeting Revua itself)
Submit product URLs in a way intended to abuse, overload, or disrupt the platform

6. AI-Generated Content

The ad copy, scripts, and marketing materials generated by the Service are produced by AI (Google Gemini) and are provided for informational and creative purposes only. You are solely responsible for reviewing, editing, and validating any AI-generated content before use in live advertising campaigns.

We do not guarantee that AI-generated content is accurate, compliant with advertising platform policies (Meta, TikTok, Google), or fit for a particular purpose. Performance of ad creatives is not guaranteed.

7. Third-Party Platforms and Scraping

Revua retrieves publicly visible product reviews from third-party e-commerce platforms (such as Amazon and Allegro) using automated scraping via the Apify platform. You acknowledge that:

Review availability may vary by product, region, and platform policy changes
We do not guarantee a specific number of reviews will be retrieved
Scraping may occasionally fail due to anti-bot measures on third-party sites
You are responsible for ensuring your use of scraped data complies with the terms of the source platform

8. Intellectual Property

The Revua platform, including its design, code, brand, and underlying technology, is owned by Revua and protected by intellectual property laws. Content you submit (product URLs, generated results) remains yours. You grant us a limited license to process your submitted data for the purpose of delivering the Service.

AI-generated content produced for you through the Service is assigned to you upon generation, subject to payment of applicable fees.

9. Availability and Modifications

We strive for high availability but do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. Pricing and plan features may change; existing subscribers will be notified at least 14 days in advance of material changes.

10. Termination

We may suspend or terminate your account immediately if you violate these terms, engage in fraudulent activity, or misuse the Service. Upon termination, your access to the Service ends and your data may be deleted after a 30-day retention period. You may also delete your account at any time via account settings.

11. Limitation of Liability

To the maximum extent permitted by law, Revua shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities arising from your use of the Service.

Our total aggregate liability to you for any claims arising under these terms shall not exceed the total fees you paid to us in the 3 months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the competent courts of the jurisdiction in which the operator is established.

14. Changes to These Terms

We may update these Terms of Service from time to time. We will notify registered users of material changes via email or an in-app notice. Continued use of the Service after the effective date of changes constitutes acceptance of the revised terms.

15. Contact

If you have any questions about these Terms, contact us at: s.hapovalov.wrk@gmail.com